As a tenant, there are a few things you can do during your tenancy to ensure that renting is an easy process.
Communication with your property manager is key and we are here to help ensure your tenancy runs smoothly. Full communication and disclosure will always result in the best outcome for you. Some examples of important updates you should make your property manager aware of:
• New phone numbers or changes of email address
• If a smoke alarm in your property is faulty
• If a rent payment is likely to be late
• If any damage has occurred
• If any chattel may not be working properly e. g. faulty dishwasher
Photos are a great way to record the condition of the property when you first move in. Take pictures (that are date stamped) of the property, especially any areas that may be damaged or heavily worn.
Keep a copy of the tenancy agreement, initial inspection report, rent receipts, bond lodgement form in a designated folder or safe place. Your tenancy agreement is a legally binding document and you may need to refer to it at a later date.
Never stop paying your rent, even if there are issues with your tenancy. Failure to pay rent can affect chances of success in any Tenancy Tribunal hearing and will not speed up repairs or solve issues.
Comply with the terms of your tenancy agreement. In particular, never make any alterations to the property, keep a pet or let other people move in without first seeking written permission from your property manager.
If the property has a pool or garden make sure you are very clear about the expectations or tenancy conditions around who is responsible for ongoing maintenance.